Knowledgebase

BlackBerry 10 Setup

WARNING: When you enable ActiveSync for MDaemon the first time:

• It will wipe your existing contact and calendar data and replace it with your MDaemon data. Therefore, be sure you have a complete backup of your device before synchronizing for the first time. Consult your device's manual for instructions on how to back up your device.

• All first time syncs with ActiveSync will be a one-way sync from the server to the device. All subsequent synchronizations will be two-way.

1. Choose Settings.

2. Within System Settings choose Accounts (Setup email, contacts, calendar).

3. You'll see an Add Account window.

4. Use a swipe gesture to hide the keyboard and reveal the Advanced option at the bottom of the screen, then select it.

5. Choose Microsoft Exchange ActiveSync.

   • Note: It's important that your 'Username' value is only the bit before the @ sign in your email address as the BlackBerry will construct the logon name it sends to MDaemon using both the 'Username' and 'Domain' values you provide.

   • If you've configured MDaemon ActiveSync to run over http:// rather than https:// the 'Port' value should be changed from 443 to 80.

5. Fill in the following fields in the Add Account dialog:

   • Description: Name it anything you like (example: MDaemon ActiveSync Account).

   • Domain: The 'domain' portion of your Email address (example: example.com).

   • Username: The 'user' portion of your Email address (example: user01).

   • Email Address: Your full Email address (example: user01@example.com).

   • Password: Your Email password.

   • Server: Your server name (example: mail.example.com).

   • Port: Your MDaemon ActiveSync Port (example: 443).

   • Use SSL: Choose On or Off (ask your MDaemon Administrator).

   • Use VPN: Off.

   • Push: On.

   • Synch Interval: Manual.

   • Synch Timeframe: 30 Days is fine.

6. After completing these steps, you should be able to send and receive email successfully.