Articles

 Create & Maintain Strong, Complex Password

Creating strong, complex passwords that are difficult to decrypt by hackers is one outstanding...

 Understanding SIP (Session Initiation Protocol)

SIP(Session Initiation Protocol) is the application layer control protocol for multimedia...

 Call Detail Records

The Call Detail Records (CDR) allows you to obtain detailed information of your incoming and...

 Caller ID & CNAM

Caller ID is a telephone service that transmits the calling party´s number to the called party´s...

 CallerID Block

CallerID Filtering/Blocking/Blacklisting is a tool that lets you block DIDs according to the...

 Compatible Devices

To be able to place or receive calls using VoIP, you may need a hardware setup that will allow...

 Compatible IP PBX Systems

An acronym for Private Branch eXchange. PBX telephone systems support incoming calls from the...

 Compatible Softphones

A softphone is a software program for making telephone calls over the Internet using a general...

 How to Top Up your VoIP Account

We provide many payment methods via PayPal which include a Verified PayPal Account, Major Credit...

 Main Account Info

Dialing Codes 011+Country Code+number: International*97: to access directly the...

 Our VoIP Features

One of the benefits of having an icttech.net account is that not only do you get both origination...

 RoboCallers What are They and How to Stop Them

We’ve all been there. You’re relaxing at home, minding your own business, when suddenly you...

 SIP Faxing Recommendations Uncompressed

Product Description: T.38 protocol, is one of several communication protocols used for sending...

 SIP Trunking

SIP, or Session Initiation Protocol, is the standard communications protocol for voice and video...

 Understanding basic IP Phone features

Understanding basic IP phone features  You are looking for the perfect IP phone but all of the...

 VoIP Account Information

To help you view the current settings of your device or IP PBX connected to our network. We also...

 VoIP Systems (IP PBX/SIP)

Upgrades from standard PBX Systems (Like Nortel) to IP PBX System with integrated Voicemail...

 Voicemail Management

ICT has Advanced Voicemail features which allows you to have the option to forward your messages...

 Voicemail Messages & Greetings

Voicemail Greeting Customization If you want to change the default voicemail greeting on your...

 e911 Emergency Information

Traditionally, dialing 911 anywhere within the United States and Canada from a business or...